NABDs Complaint Management Software is an effective resource for building customer relationships
by engaging with your customers and providing timely responses to customer
feedback. Flexible workflow, built-in correspondence and extensive reporting
are among the many features that will streamline your business.
We
specialize in refining business processes to meet the highest standards of
customer service and quality. Our implementation services will get you up and
running quickly, either on-site or as a hosted software solution.
NABDs Service
and Complaint Management software is a customizable, web-based case management software solution
that will enable your team to:
- Collaborate
- Respond quickly and accurately
to customer requests
- Quickly enter and prioritize
complaints
- Use workflow to assign cases
that need follow-up
- Efficiently manage tasks, set
reminders and due dates
- Actionable, real-time reports
- Identifies opportunities
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